At Bonnie Bairns, we understand that circumstances may change, and your satisfaction is our priority.

Should your clothing arrive and is not what you expected please contact me within 7 days to discuss how I can help. I am an advocate of slow fashion and as such have a policy to avoid contributing to fashion waste and want your garment to be loved and lived in. Items sent back to me without first contacting me will not be accepted.

If you are dissatisfied with your order i.e damaged or incorrectly shipped please contact me immediately when it arrives, the item can be returned, in an unworn condition. I am a small business and make everything on my own so please be aware a lot of time and effort goes into every piece, sometimes fabric gets discontinued but I will do my best to source equal quality and colour hues. Change of mind, are not eligible for refunds.  We want you to feel confident in every purchase you make with us. If you have any questions or need further assistance, please don't hesitate to contact us.